Refund policy

Last updated 2026-10-01

You have 7 days to ask for your money back, counted from payment confirmation, with no need to explain why.

1. Window

7 calendar days from payment confirmation. The window applies even if you already downloaded the files.

2. How to request it

Through our support, via the channels in the footer, or directly with Hotmart, which processes the transaction and issues the refund.

Give us the email you used for the purchase. We do not ask for a reason.

3. How long it takes

The refund is issued by Hotmart and appears according to your payment method: a credit card can take up to two billing cycles, and local methods usually return within a few business days.

The amount refunded is the amount paid.

4. After the refund

Access is closed once the refund completes, and you must delete the downloaded files.

5. Outside the window

Requests after 7 days are not covered by this policy. Even so, contact support: if the problem is access or delivery, we will fix it.

Contact

Hotmart: hotmart.com

© 2026 Framers